Use Chat if you have a quick question for General Reading Room staff — who deal with material published from 1850 — and would like an instant reply.

Chat is available Mondays to Fridays, 14:00-16.00 and 18.00-20.00.


At the end of your session we will email a transcript of your Chat to you.

When Chat is closed, you can use the online enquiry service, or email us at